FREQUENTLY ASKED QUESTIONS

Q: What services do you offer?
A: We provide a range of services, including counselling, speech therapy, and educational support.

Q: Who are your services for?
A: Our services are available for individuals of all ages, from children to adults.

Q: What are your rates?
A: Our rates start at S$160 per session and vary based on factors like session duration (1 hour or 1.5 hours), type of session (assessment, therapy, in-centre, home-based), and specific needs. To get a personalized quote, please contact us for a consultation. We'll discuss your situation and provide a tailored fee estimate to suit your needs.

Q: Do you offer home-based, school-based, or tele-therapy options?
A: Absolutely! We provide flexible therapy options to accommodate your needs, including home-based, school-based, and tele-therapy sessions. To discuss your specific preferences and learn more about the associated fees, please feel free to contact us for a consultation.  

Q: What are your hours of operation?
A: All our sessions are by appointment only. Please contact your therapist directly or call us at +65 8905 0832 to schedule an appointment.

Q: How do I make an appointment?
A: You can schedule an appointment online or by calling us at +65 8905 0832.

Q: What types of counselling do you offer?
A: We offer individual one-on-one counselling sessions, play therapy, and parenting coaching.

Q: Can I discuss sensitive topics with your counsellors?
A: Absolutely. Our counsellors are trained to provide a safe and confidential space for you to discuss any concerns.

Q: How long are counselling sessions?
A: A typical counselling session is 50 minutes.

Q: How often are counselling sessions?
A: The frequency of counselling sessions will depend on the individual's needs and goals.

Q: What speech and language disorders do you treat?
A: In terms of speech, our speech and language therapist can help with articulation disorders, apraxia of speech, dysarthria, fluency disorders such as stuttering, and voice disorders such as hoarseness or breathiness. In terms of language disorders, our speech and language therapist can help with expressive and receptive language disorders, as well as social communication disorders.

Q: How often are speech therapy sessions?
A: The frequency of speech therapy sessions will depend on the individual's needs and goals.

Q: Can speech therapy help with my child's academic performance?
A: Speech therapy can help build the foundation for strong literacy skills by improving a child's understanding and use of language. It can also boost a child's confidence and motivation, leading to better academic performance.

Q: Can your educational services help with learning disabilities?
A: Yes, our educational services can help individuals with learning disabilities develop strategies to overcome challenges and achieve academic success.

Q: How do you tailor your educational services to individual needs?
A: We conduct thorough assessments to identify each individual's strengths and weaknesses. Based on these assessments, we develop personalized learning plans that address their specific needs.

Q: Do you accept insurance?
A: Currently, we do not accept insurance. However, we can provide you with official receipts for your insurance claim purposes.

Q: What are your payment options?
A: Currently, we accept cash, bank transfer, and PayNow.

Q: Do you offer payment plans or multi-session packages?
A: Yes, we offer payment plans and multi-session packages. Please discuss this with your therapist.

Q: Do you have any testimonials from satisfied clients?
A: Yes, you can find testimonials on our website or social media pages.

Q: What makes your services unique?
A: At Owl, we aim to empower voices and foster growth through therapy tailored to your child's unique needs. We believe in a personalized approach to therapy that is not one-size-fits-all.

Q: Can I schedule a consultation to learn more about your services?
A: Absolutely! Please contact us to schedule a consultation.